About 1 month ago Ben Straley is the CEO of Meteor Solutions, provider of the leading word-of-mouth analytics and optimization platform that enables marketers to measure, manage, and monetize earned media.
Your brand has 10,000 Twitter () followers and 2,000 fans on Facebook (). Does that mean your social media marketing efforts are paying off? Maybe not. As the old adage goes, it’s quality, not quantity, that counts.
Recent data that Meteor Solutions collected from across more than 20 brand marketer clients shows that the type of friends, fans and followers a brand amasses on social media sites matters more than the number. On average, approximately 1% of a site’s audience generates 20% of all its traffic through sharing of the brand’s content or site links with others. And these “influencers” drive an even higher share of conversion. These very important Internet () users can directly influence 30% or more of overall end actions on brand websites by recommending the brand’s site, products or promotions to friends.
As this data shows, successful social media marketing isn’t simply about amassing thousands of followers, but instead precisely identifying the most influential members of your audience and recognizing them for their value. By directly engaging one influencer with exclusive opportunities, special offers, and unique content, you are indirectly engaging thousands of other people who are part of this influencer’s social sphere.
Sounds pretty enticing, right? But the challenge in crafting a successful marketing program that activates influencers is two-fold. First, you have to use the right data and traffic analysis tools to find out who your most influential followers are. Second, you have to connect with these people in an authentic, “non-salesy” way, and truly build a relationship with them –- because if you overly “sell” to your influencers, you’ll burn a bridge and potentially turn your biggest fans into your worst detractors.
Here are a few concrete tips brands can use to get started marketing with influencers.
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